SALES ADMIN ASSISTAT

Industry: Ready-Mixed Concrete / Manufacturing Key Responsibilities • Provide daily administrative support to the Sales team. • Receive and process customers' concrete orders, purchase orders and delivery requirements. • Prepare quotations, sales orders and other sales-related documents. • Coordinate with customers, Sales, batching plant and operations teams regarding concrete delivery schedules. • Update customers on order and delivery status when required. • Maintain and update customer information, project details, pricing and sales records. • Follow up on outstanding documents, purchase orders and other customer requirements. • Prepare and issue invoices / supporting documents and ensure information is accurate. • Assist with accounts receivable follow-up and outstanding payment matters when required. • Handle customer enquiries through phone, email and WhatsApp. • Maintain proper filing of quotations, POs, delivery orders, invoices and other sales documents. • Prepare simple sales reports, order summaries and customer/project records. • Liaise with internal departments to resolve order, pricing, delivery or documentation discrepancies. • Provide general administrative support and perform other ad-hoc duties assigned by management. Requirements • Minimum GCE O-Level / N-Level / Diploma or equivalent. • Experience in Sales Administration / Customer Service / Order Processing is preferred. • Experience in construction, ready-mixed concrete, building materials or manufacturing will be an advantage. • Basic accounting knowledge is preferred. • Familiar with Microsoft Excel, Word and email. • Able to communicate and coordinate well with customers and internal departments. • Detail-oriented and able to handle multiple orders and follow-ups. • Able to work independently and as part of a team.