IT Engineer (Data Services)

Responsibilities, but not limited to • Install, upgrade database systems, apply patches and implement changes when required. • Diagnose and resolve database errors ensuring high availability of database systems. • Manage databases access, backups and ensure compliance with database and security standards. • Perform changes to critical databases related to manufacturing and engineering. • Support incident, request, change, and problem management tasks associated with database operations. • Ensure SLA for incidents and service requests are met with high quality of work. • Provide oncall support, including outside of office hours. • Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met. • Perform business continuity planning and capacity forecast for database systems • Collaborate with site customers on new database requirements, problem resolution and data flow requests. • Performance tuning of databases to ensure high performance and availability. • Monitor database performance proactively and perform analysis of cases to prevent recurring issues. • Review and enhance database monitoring when required. • Develop processes and operation procedures related to database operations. • Create and manage database reports, visualizations, and dashboards. • Engineer solutions and automations to improve productivity and efficiency of database operations and reliability and availability of the database systems. • Recommend and implement emerging database technologies. • Participate in worldwide collaboration for technical sharing and reference architecture alignment. • Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. • Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. Requirements • Bachelor’s or Master’s degree in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields, or equivalent experience. • Good understanding and hands-on experience in the following areas will be advantageous: Microsoft SQL Server, Oracle Databases, Linux and Windows operation systems. Programming and scripting languages such as Java, PowerShell and Python. • Strong command of SQL and SQL server tools • Effective oral and written communication with strong analytical, problem solving and project management skills. • Embody Micron’s core values: People – Respect, develop, and empower others Innovation – Drive continuous improvement and breakthrough thinking Tenacity – Show grit and determination Collaboration – Build trust and foster teamwork Customer Focus – Deliver excellence and value