Contract - Automation Analyst

Job Description: • Develop, test, and maintain automation scripts, workflows, dashboards, and operational utilities to reduce manual effort. • Configure and maintain enterprise monitoring and observability across infrastructure, applications, logs, and capacity. • Build dashboards, alerts, thresholds, service views, reports, and support monitoring onboarding and alert tuning. • Monitor system health and investigate alerts, incidents, failed jobs, integrations, performance, availability, and capacity issues. • Support incident, problem, and change activities, including troubleshooting, impact analysis, validation, and post-change monitoring. • Review operational configurations, monitoring, backup, and logging controls to ensure effective implementation and coverage. Requirements: • Bachelor’s degree in Computer Science, IT, Engineering, or equivalent, with 3–5 years of relevant experience. • Strong analytical, troubleshooting, problem-solving, communication, documentation, and stakeholder coordination skills. • Hands-on scripting experience with Python, PowerShell, or Shell and knowledge of Linux, Windows, networking, storage, and virtualisation. • Experience with monitoring/observability tools such as BMC Helix, Remedy, Prometheus, Grafana, ELK, Dynatrace, or Splunk. • Practical experience in dashboards, alerting, event/log analysis, integrations, and operational troubleshooting. • Knowledge of cloud, DevOps, CI/CD, APIs, version control, or AIOps is advantageous.