Senior Engineer, IT (Ref 26568)

Responsibilities Windows Server Administration • Administer and maintain Windows Server 2016, 2019, and 2022 environments. • Perform server installation, configuration, patching, maintenance, backup checks, and troubleshooting. • Monitor server health, performance, availability, and capacity. • Support server upgrades, system refreshes, and lifecycle management activities. • Analyse system logs, event logs, and performance data to identify and resolve technical issues. • Maintain technical documentation, operational procedures, and configuration records. Active Directory, DNS, and Group Policy • Manage and maintain Active Directory Domain Services, including user accounts, security groups, organisational units, permissions, and domain access. • Administer and troubleshoot Group Policy Objects to enforce security settings, configuration standards, and operational requirements. • Manage and support DNS services, including name resolution, zone management, records, replication, and troubleshooting. • Support related core infrastructure services such as DHCP, Certificate Authority, authentication, and access control. • Ensure Active Directory, DNS, and Group Policy configurations are secure, reliable, and properly documented. Security, Compliance, and Patch Management • Apply security updates, server patches, and configuration changes in line with organisational standards. • Perform server hardening and support vulnerability remediation activities. • Review system and security logs to identify potential risks, misconfigurations, or suspicious activities. • Ensure server, Active Directory, DNS, and Group Policy configurations comply with internal security policies and audit requirements. • Support audit preparation, compliance reporting, and remediation of security findings. Incident Support and Troubleshooting • Provide Level 2 and Level 3 support for Windows server and infrastructure-related incidents. • Troubleshoot issues involving servers, Active Directory, DNS, Group Policy, authentication, and access control. • Perform root cause analysis for recurring or complex technical problems. • Work with application, network, security, and service management teams to restore services and prevent recurrence. • Support change management activities, including planning, implementation, validation, and post-change review. • Work with security teams to address risks, resolve audit or vulnerability findings, and improve the organisation’s overall security posture. Automation and Continuous Improvement • Develop and maintain PowerShell scripts to automate routine administrative tasks. • Automate activities such as health checks, reporting, patch validation, log review, and account administration. • Identify opportunities to improve operational efficiency, system reliability, and support processes. • Contribute to infrastructure improvement, system integration, and modernisation initiatives. Requirements • Strong hands-on experience in Windows Server 2016, 2019, and/or 2022 administration. • Experience managing Active Directory, DNS, Group Policy, DHCP, and Certificate Authority services. • Good understanding of domain services, authentication, access control, and name resolution. • Experience with server build, configuration, patching, backup, monitoring, and troubleshooting. • Ability to provide L2/L3 infrastructure support and resolve escalated technical issues. • Working knowledge of server hardening, patch management, vulnerability remediation, and compliance requirements. • PowerShell scripting experience for automation and operational support. • Familiarity with IT service management processes such as incident, problem, change, and request management. • Strong troubleshooting, documentation, and communication skills. Licence no : 12C6060