AI Product Manager – Agentic Managed Services

We are seeking an experienced AI Product Manager – Agentic Managed Services to lead the strategy, development, roadmap and commercialization of AI-enabled managed services offerings. The successful candidate will be responsible for translating complex business and operational challenges into scalable, enterprise-grade AI solutions that deliver measurable client value and drive operational transformation. This role requires a strong combination of AI product management, managed services expertise, business strategy and senior stakeholder management . Key Responsibilities • Define and own the product strategy, vision and roadmap for AI-enabled and agentic managed services offerings. • Identify client business challenges and translate them into scalable AI-driven products, solutions and service offerings . • Develop comprehensive business cases, strategic roadmaps and value realization frameworks to support product investment and commercialization decisions. • Lead the end-to-end product lifecycle, from opportunity identification and solution conceptualization through development, launch, adoption and continuous improvement. • Collaborate with AI, technology, engineering, operations, sales and delivery teams to develop commercially viable managed services solutions. • Drive the integration of AI and agentic capabilities into enterprise managed services environments. • Work with enterprise platforms such as SAP, Salesforce, ServiceNow and SuccessFactors to identify opportunities for AI-enabled automation and transformation. • Engage senior client stakeholders to understand strategic priorities, identify transformation opportunities and communicate the business value of proposed AI solutions. • Define product success metrics and monitor adoption, operational performance, business outcomes and value realization. • Develop product positioning, go-to-market strategies and commercialization plans in collaboration with sales and business development teams. • Monitor developments in Generative AI, agentic AI, automation and enterprise technology to identify emerging opportunities and enhance the product portfolio. • Provide product leadership across cross-functional teams and ensure alignment between business requirements, technology capabilities and client outcomes. Requirements • Minimum 10 years of relevant professional experience , with demonstrated experience in product management, technology consulting, managed services, digital transformation or related areas. • Proven experience developing business cases, strategic product roadmaps and value realization frameworks . • Strong experience managing and engaging senior client stakeholders and business leaders . • Demonstrated experience developing, managing or commercializing technology-enabled products or managed services offerings. • Good understanding of Artificial Intelligence, Generative AI, agentic AI, intelligent automation and their enterprise applications . • Experience working with at least one major enterprise platform such as SAP, Salesforce, ServiceNow or SuccessFactors . • Strong commercial acumen with the ability to translate technology capabilities into measurable business outcomes. • Experience working with multidisciplinary teams across product, engineering, technology, operations, sales and delivery. • Excellent communication, presentation, stakeholder management and strategic problem-solving skills. • Ability to operate effectively within complex enterprise and client environments. Preferred Qualifications • Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Management or a related discipline. • Experience within IT consulting, technology services, enterprise managed services or digital transformation environments would be advantageous. • Prior exposure to the commercialization or implementation of AI/GenAI-enabled enterprise solutions is preferred.