Senior/ Operations Executive (Nurse/ Phlebotomist Preferred)

Main Responsibilities • Support the day-to-day operations of Ascle Healthcare Pte. Ltd. and its subsidiaries. • Coordinate with doctors, clinic staff and internal teams to ensure smooth operations and consistent service standards across clinics. • Handle patient enquiries, coordinate appointments and facilitate communication between patients, doctors and clinics. • Provide coordination and support for local and international patients where required. • Monitor procurement, inventory and other operational requirements across HQ and clinics. • Handle and follow up on operational feedback, complaints and enquiries. • Maintain operational records, trackers and management reports, including clinic performance data and month-end reporting. • Identify operational gaps and support process improvements to enhance efficiency, service quality and patient experience. • Conduct clinic visits and follow up on operational matters where required. • Support Management in operational planning and other business requirements. Other Responsibilities • Assist in company events, on-site health screenings and outreach activities, including phlebotomy where required. • Support other clinics, departments or business functions based on operational requirements. • Perform any other duties as assigned by the Company. Requirements • NITEC, Higher NITEC, Diploma or equivalent qualification, preferably in Healthcare, Nursing, Business Administration or a related discipline. • Candidates with a nursing background are welcome to apply. • Phlebotomy skills or experience will be an added advantage. • Prior experience in healthcare, clinic operations or patient service will be an advantage. • Good communication, coordination and interpersonal skills. • Proactive, resourceful and able to multitask in a fast-paced environment. • Comfortable with both operational and patient-facing responsibilities. • Willing to travel between clinic locations and support events when required.