IT Engagement Specialist (Contract)

Responsibilities: • Understand and translate stakeholders’ IT needs into clear requirements and coordinate with relevant IT teams to deliver solutions. • Support IT projects, proposals, implementation plans and process improvement initiatives. • Coordinate the implementation of IT solutions and support project management activities. • Provide functional guidance on IT infrastructure, networks, systems and IT services without requiring extensive hands-on technical work. • Support IT service requests, ticket follow-up, IT policies, compliance and related requirements. • Engage IT teams and technology vendors on Proof-of-Concept (PoC) activities and emerging technologies, including AI and digitalisation initiatives. • Identify opportunities to improve IT processes, user experience, productivity and resource utilisation. • Communicate IT policies, processes and technical matters clearly to non-technical stakeholders. • Manage multiple priorities effectively while balancing stakeholder needs with corporate IT requirements. Requirements: • Diploma or Degree in Information Technology, Computer Science, Business, or a related discipline. • Experience in IT, technology, project coordination, business analysis, IT service management or a related function. • Good understanding of IT infrastructure, networks, systems and technology concepts, with the ability to engage effectively with technical teams. • Strong communication and interpersonal skills, with the ability to build rapport and maintain effective relationships with users, stakeholders, partners and management. • Comfortable working in a functional and stakeholder-facing role, with strong engagement and coordination capabilities. • Experience supporting IT projects, proposals, process improvement initiatives or technology implementation will be advantageous. • Good organisational and project coordination skills, with the ability to manage multiple priorities and follow through on deliverables. • Proactive, adaptable and service-oriented, with strong problem-solving and stakeholder management skills. • Interest in emerging technologies such as AI and digitalisation is advantageous. • Able to explain IT concepts, policies and requirements clearly to non-technical stakeholders. To apply, please visit www.gmprecruit.com and search for Job Reference: X98X44XY To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com Weregret that only shortlisted candidates will be notified. GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239