Operations Manager

Key Responsibilities: • Oversee and manage multiple cleaning and stewarding project sites • Plan and deploy manpower effectively to meet operational needs • Ensure service standards and KPIs are met at all times • Handle client feedback, site inspections, and service recovery • Supervise and guide site supervisors and ground staff • Manage staff attendance, performance, and discipline matters • Ensure compliance with safety regulations and company policies • Coordinate with HR on recruitment and staff deployment Requirements: • Minimum 3–5 years of operations management experience (Cleaning / Stewarding preferred) • Strong leadership and team management skills • Able to handle multiple sites and work in a fast-paced environment • Good communication and problem-solving skills • Familiar with cleaning industry standards and procedures • Proficient in basic computer skills (Excel, reporting, etc.)