Operations Supervisor

Job Description and Responsibilities • Supervise daily food and beverage outlet operations during assigned shifts. • Allocate duties and coordinate team members to maintain smooth service. • Assist with opening and closing procedures, attendance and shift handovers. • Monitor service standards, food presentation, cleanliness and workplace safety. • Support stock receiving, inventory counts and replenishment. • Assist with POS operations, cash reconciliation and daily operational records. • Train and guide team members on service procedures and company standards. • Handle customer enquiries and resolve routine service issues. • Report operational incidents, stock issues and staff matters to the Operations Manager. Requirements • At least 1 year of relevant food and beverage operations or supervisory experience. • No formal academic qualification required. • Good communication, teamwork and customer service skills. • Able to organise shift duties and respond to operational issues. • Able to work shifts, weekends and public holidays. Working Arrangement • Permanent, full-time position. • 6 working days and 44 hours per week. • Shift work required.