IT Executive

Roles & Responsibilities We are looking for a passionate individual to join the IT team. Primary role is to maintain the infrastructure and its security; including firewall, switches, and servers. Job Scope & Responsibilities • Assist in maintaining the IT infrastructure, including servers, networks, systems, and software in our group of hotels and head office. • Provide installation, configuration, and maintenance of desktop, laptop, network appliances and software. • Perform user account management and prepare laptop or desktop for new staffs. • Provide application and infrastructure technical support to hotel staff and head office employees. • Develop simple trouble shooting checklists for our hotel staff to follow before contacting IT department or the vendors. • Co-ordinate with multiple vendors to ensure that various systems (e.g. PMS and Keycard) with dependencies are implemented at the same time or in a timely manner. • Security and Compliance. • Assist in the implementation of IT security policies, procedures, and protocols to protect the hotel's data and systems. • Ensure all PCs and laptops in our hotels have up-to-date anti-virus software installed. • Perform end-user daily data and network backup. • Perform documentation on IT procedures, system, and network configuration. • Ad-hoc duties as assigned by Supervisor. Job Requirements • Minimum 1-year working experience in IT operation environment with at least a professional certification, ITE, Poly or degree may apply • Knowledge in MS Windows Servers and MS SQL administration • Familiar with installation, configuration and administration of supporting systems, servers and network equipment • Strong analytical with good troubleshooting ability • Team player with initiative and ability to perform under pressure • Ensure confidentiality and reliability of data, information, and intellectual property. • Ability to work in a fast-paced environment and handle high-stress situations. • Possess good communication and interpersonal skill. •