Maintenance Engineer CCTV

Job Responsibilities • Perform preventive maintenance (PM) and corrective maintenance (CM) for IT and security system infrastructure. • Support the operation and maintenance of CCTV and video management systems, including surveillance servers, network devices, and security appliances. • Troubleshoot and resolve incidents related to servers, workstations, network infrastructure, and cybersecurity solutions. • Monitor system health, investigate faults, and implement corrective actions to maintain system availability. • Participate in standby duty and after-office-hours support according to a weekly roster. • Work independently during fault investigations and recovery activities while collaborating effectively with team members and stakeholders. • Support system upgrades, patch management, cybersecurity compliance activities, and maintenance exercises. • Maintain proper documentation, maintenance records, and technical reports. Technical Competencies • Hands-on experience in preventive and corrective maintenance of: • • Network switches and routers • Windows Server environments • Red Hat Enterprise Linux (RHEL) servers • Workstations and endpoint devices • Familiarity with CCTV systems, video management systems (VMS), video analytics, and surveillance network architectures. • Experience with Milestone Video Management System (VMS) is preferred. • Experience supporting large-scale CCTV or surveillance systems will be an added advantage. • Experience with cybersecurity and monitoring solutions, including: • • Tenable Vulnerability Assessment (VA) platform • Data Access Management (DAM) solutions • Security Information and Event Management (SIEM) platforms • Trellix security products • Data Loss Prevention (DLP) solutions • Backup and recovery solutions • Knowledge of network troubleshooting, system administration, and cybersecurity best practices. • Familiarity with Milestone Video Management System (VMS) or similar CCTV management platforms is preferred. • Experience supporting large-scale CCTV or surveillance systems will be an added advantage. • Experience in cameras firmware updates Qualifications and Experience • Diploma or Degree in Information Technology, Computer Engineering, Electronics Engineering, Cybersecurity, or a related discipline. • Minimum 3 years of relevant experience in IT infrastructure maintenance, system administration, network support, or security operations. • Experience in CCTV, surveillance systems, or physical security systems will be an added advantage. • Relevant certifications such as RHCSA, RHCE, CCNA, Security+, CEH, or equivalent are advantageous.