Restaurant Supervisor

Job Summary The Restaurant Supervisor manages daily operations, leads front- and back-of-house teams, and ensures high standards of food quality, safety, and guest satisfaction. You will act as the link between staff and management, leading shifts and resolving issues promptly. Responsibilities • Monitor opening and closing duties to ensure smooth daily restaurant operations • Coordinate service flow between front-of-house and kitchen teams to optimize guest experience • Maintain cleanliness and organization of the dining area to uphold hygiene standards • Assist with hiring, training, scheduling, and mentoring staff to meet service quality goals • Welcome guests and monitor table service to ensure prompt and courteous customer interactions • Resolve customer complaints tactfully and promptly to maintain guest satisfaction • Monitor stock levels and assist with inventory counts to control costs and minimize food waste • Enforce strict adherence to food hygiene, sanitation, and workplace safety regulations to ensure compliance • Handle cash transactions accurately and record daily sales for operational reporting • Prepare operational reports as needed to support management decision-making Required competencies and certifications • Valid food handler safety certificate (mandatory for compliance with food safety regulations) Preferred competencies and qualifications • 2 to 3 years of supervisory experience in a fast-paced restaurant or hospitality environment • Secondary school, O-Level, ITE, or A-Level education; degree in hospitality or business management is a plus • Strong leadership skills demonstrated by effectively guiding teams to meet service standards • Effective communication skills to coordinate between staff and management and engage guests • Problem-solving skills applied to resolve operational and customer service issues promptly • Multitasking abilities to manage multiple responsibilities during busy shifts • Physical stamina to stand and walk for extended periods and work flexible shifts, including weekends and holidays How to Apply • Please send your resume and a brief introduction about why you would be a great fit to [sgshinsuke@yahoo.com].