Management Trainee (F&B operations/ Institutional Catering)

Job Summary As a Management Trainee , you will undergo astructured training programme designed to equip you with the skills andknowledge required to manage internal operations (front line or back end). Thiscould be a 1–2-year duration where in the end, the trainee will be converted toa full-time staff. Your responsibilities include: • Learn all aspects of office or operations, including Front Line (Operations) or Back End (Office) roles. • Deliver excellent customer service and ensure an exceptional experience. • Assist in the daily operations of the business to ensure smooth and efficient service. • Supervise and motivate service crew to achieve operational excellence. • Ensure high standard of food quality, hygiene, cleanliness, and workplace safety standards are maintained at all times. • Monitor inventory levels, stock ordering, and minimise food wastage. • Handle customer feedback and resolve service issues professionally. • Assist in manpower planning, staff scheduling, attendance monitoring, and training of team members. • Monitor sales performance and support initiatives to achieve business targets. • Learn cost control, labour productivity, and restaurant profitability management. • Ensure compliance with the Company's Standard Operating Procedures (SOPs), food safety regulations, and workplace safety requirements. • Prepare operational reports and perform administrative duties when required. • Perform any other duties assigned by the Operations Manager or Management. · Gain exposure to Procurement, Marketing, HR and Operations Administration . · Work with management on business improvement initiatives and operational projects. Requirements • Diploma or Degree in any discipline (Hospitality, Business, or Food & Beverage Management is an advantage). • Any candidates are welcome to apply. • Candidates with relevant F&B experience are encouraged to apply. • Passionate about customer service and the hospitality industry. • Positive attitude with a willingness to learn. • Strong communication and interpersonal skills. • Good leadership potential and problem-solving skills. • Willing to work shifts, weekends, and public holidays. • Comfortable working in a fast-paced environment.