Customer Relation Officer (HDB Projects)

Responsibilities: • To be fully responsible for the daily operation of service centre at the project site. • To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects. • To carry out conditional survey before and after completion of works within flats. • To man the information counter and information telephone hotline. • To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents. • To perform any clerical duties such as typing, photo-stating and filing assigned by the client. • To maintain proper document records of the service centre and submit timely / weekly / monthly status report to client. • To assist in the purchase of construction materials. • To assist in the preparation of ISO. Requirements: • Candidate must possess a minimum pass of at least 5 subjects, including English, at GCE “O” Level or Nitec Certificate • Candidate must be capable of communicating effectively in English and 1 other Singapore official language • Proficient in Microsoft Office such as Excel, Word etc • At least 3 Year(s) of working experience in site administration is required for this position; • Experience in handling HDB BTO projects is preferred; • 5 days work week, off on Sunday and one weekday.