Student Management Officer (Contract)

About the role Candidate will be supporting in managing student conduct, behavioural concerns, and well-being. Key responsibilities • Assist with fact-finding and investigations relating to student misconduct, bullying, and behavioural incidents. • Maintain proper and confidential records of student cases and follow-up actions. • Engage students involved in disciplinary cases, including affected students and those responsible for the incidents. • Build positive relationships with students, particularly those who may require additional behavioural or emotional support. • Identify possible warning signs and escalate concerns to the relevant personnel. • Support the implementation and monitoring of student safety or intervention plans. • Facilitate restorative conversations between affected parties where appropriate. • Support corrective counselling and help students understand the consequences of their actions. • Work closely with counsellors, student support personnel and the student management team. • Communicate with parents or guardians regarding student cases and follow-up measures. About you • Previous experience in teaching, student discipline, student management, pastoral care, counselling, youth work or a related position within an educational environment. • Able to communicate confidently and sensitively with students, parents and institutional personnel. • Strong interpersonal, listening and conflict-management skills. • Able to manage sensitive student cases professionally and with discretion. • Able to conduct fact-finding objectively and prepare clear and accurate case documentation. • Familiarity with restorative practices, case management or student support processes would be advantageous. • Patient, emotionally mature and able to remain calm when managing challenging behaviour. • Able to exercise sound judgement and maintain strict confidentiality. • Comfortable working collaboratively with multidisciplinary teams and external support organisations. EA Personnel Name: Jackie Ng EA Personnel No: R22109024 EA License No: 95C5411 PrimeStaff will never ask candidates to make any payment, transfer funds or provide banking credentials as part of the recruitment process. If you are unsure about any communication or job opportunity, please verify with us at https://primestaff.com.sg/about-primestaff/consultant-verification/