CAFE MANAGER (P)

Working Hours: 10/11am – 8pm Weekly Rest: 2 days, including 1 weekend day Location: Holland Village Area We are looking for a hands-on Cafe Manager (Supervisor) to oversee daily operations at Mocha Café , a stylish counter-service / self-service café . Key Responsibilities • Lead and supervise the café team to ensure smooth daily operations. • Oversee counter service and ensure friendly, efficient customer service. • Drive sales through upselling and improving average transaction value (ATS/UPT) . • Handle customer feedback and resolve complaints professionally. • Work closely with the founders to improve café operations, products and promotions. • Ensure food quality, hygiene, cleanliness and safety standards are maintained. • Manage stock and supplies and minimise wastage. • Train and support team members to maintain service standards. • Ensure compliance with food safety and other relevant requirements. Requirements • Minimum Food Safety Course Level 1 certification. • Café / F&B operational experience. • Previous supervisory or team leadership experience preferred. • Strong customer service and communication skills. • Hands-on, responsible and comfortable working in a fast-paced café environment. By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice. ***Interested applicants are strongly encouraged to send in your resume or WhatsApp wa.me/6583482126 for more details *** ELITEZ PTE LTD | EA 16C8004 TSAI PEI HUA PENNY | R1988862