Member Engagement Executive

What’s in it for you Deliver warm hospitality and create a home-away-from-home experience for our Members across various touchpoints at the Club - Member Engagement, Membership, Concierge, Business Center & Library services. We are looking for someone who is • Hospitality-focused • Strong interpersonal and communication skills to engage with Members • Proactive and resourceful • Adaptable and accountable • Able to work rotating shifts, including weekends and public holidays (no midnight shifts) Key responsibilities include (but not limited to) • Deliver warm and professional service in all interactions, maintaining a strong and welcoming presence across all Member touchpoints • Take ownership and handle all enquiries, feedback, and requests from Members promptly and professionally • Manage daily operations at the various Member touchpoints and ensure the space is ready for events, if any • Responsible for end-to-end Membership administration and provide the full range of Concierge services • Collaborate with other departments to ensure smooth coordination of Club activities and functions