RETAIL MANAGER

Job Description: We are looking for a responsible and experienced Retail Operations Supervisor to oversee the daily operations of the retail outlet and ensure smooth and efficient store activities. Key Responsibilities: • Supervise and oversee the daily operations of the retail outlet. • Ensure the outlet operates efficiently and maintains good service standards. • Plan staff schedules and allocate daily duties according to operational needs. • Supervise, guide and train staff to ensure proper work performance. • Monitor inventory levels and coordinate stock replenishment. • Ensure proper handling, storage and display of products. • Monitor sales performance and assist in achieving store sales targets. • Handle customer enquiries, feedback and operational issues professionally. • Ensure the outlet is clean, organised and maintained according to company standards. • Monitor cash handling and daily sales transactions where required. • Ensure compliance with company policies, workplace safety and relevant regulations. • Prepare daily or periodic operational reports for management. • Assist management in improving store operations and service quality. • Perform other duties as assigned by management. Requirements: • Diploma or equivalent qualification in Retail Management, Business Administration or a related field. • At least 2–3 years of relevant retail or operations experience. • Previous supervisory experience in a retail environment is preferred. • Strong leadership, communication and interpersonal skills. • Good organisational and problem-solving abilities. • Able to work independently and manage a team. • Customer-oriented with a positive and responsible attitude. • Proficient in Microsoft Office applications. • Able to work in a fast-paced retail environment.