QUALITY ASSURANCE MANAGER (work at Tuas South)

Work Location : Tuas South Overall responsible for the quality functions Controls product nonconformity Ensures product nonconformity is recorded Controls equipment calibration system, including recording Assists in customer rejects/complaints Identifies and initiates actions to prevent nonconformity relating to product, internal process and related quality system Participates in the review, compliance and continual improvement of quality system Internal Product Quality: Internal processes quality and controls, and final quality controls. Keep accurate documentation of all processes and procedures in the factory Customers Quality: Manage customer complaints and customer relations regarding quality. Liaise on RMA issues (CAR, 8D, etc.) and compliance issues (quality survey/audit, etc.). Understand customer needs and requirements to develop effective quality control processes. Vendor’s Quality: Incoming material inspection. Verify that the purchased raw material or products from suppliers meet the specifications. Monitor vendor’s performance. Quality System: Overall, in-charge of QMS (ISO9001) Certified Quality System. Manage and carry-on Internal Audits. Coordinate & liaise External Audits. Develop& approve quality plans, control plans, procedures & work instructions. Ensure failure analysis and evaluations are carried out to identify the root cause and drive for closure of CAPA. Recommend and initiate continual improvement. Coordinating on data collections, benchmarking and improvement plans for quality KPIs Participate actively to prevent nonconformity relating to product, internal processes and clauses related QMS Management systems. Through strong leadership - recruit, train and motivate a committed, capable &reliable QA team capable of achieving quality excellence Qualification/Competency Criteria At least Diploma 10 years working experience, included 5 years in manufacturing industry. Required skill and competency: i. Able to read and understand mechanical engineering drawings ii. Proficient in Microsoft Office Excel, Word and PowerPoint applications iii. A good understanding and application of SPC tools and Minitabs iv. Hands-on & self-driven personality