Facility Supervisor

Key Responsibilities • Provide excellent customer service and support to tenants by addressing inquiries, complaints, and facility-related issues promptly. • Maintain a harmonious living environment within the dormitory and ensure tenants comply with all dormitory rules and regulations. • Monitor and ensure the proper operation and condition of all facility equipment and systems. • Supervise and carry out preventive and corrective maintenance works according to the facility maintenance schedule and database guidelines. • Coordinate and liaise with contractors and service providers for repair works and planned maintenance activities, ensuring all tasks are completed effectively and on time. • Conduct regular inspections of facilities, identify potential issues, and recommend corrective actions. • Prepare maintenance reports, records, and documentation in accordance with company procedures. • Review and improve facility maintenance standards, procedures, and documentation, and share knowledge with team members to enhance operational effectiveness. • Provide feedback and recommendations to the Facility Manager on operational improvements, maintenance strategies, and cost-effective solutions. • Ensure compliance with workplace safety regulations and company policies. • Supervise facility staff and provide guidance to ensure efficient daily operations. • Perform any other duties assigned by the Facility Department or management. Requirements • Diploma or relevant qualification in Facilities Management, Engineering, Building Services, or a related field. • Minimum relevant experience in facility management, dormitory operations, or building maintenance. • Good knowledge of mechanical, electrical, and building maintenance systems. • Strong leadership, communication, and problem-solving skills. • Ability to coordinate with tenants, contractors, and internal departments effectively. • Proficient in Microsoft Office and maintenance reporting systems.