Assistant Restaurant Manager

DUTIES & RESPONSIBILITIES : • Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations. • Analyzing and interpreting trends to facilitate planning • Coordinating front and back of the house operations for smooth delivery of services • Ensure compliance with safety and sanitation regulations • Control operations cost and identify measures to cut wastages • Respond promptly to customer complaints, suggest solutions to resolve complaints • Manage / maintain outlet good image • Training / coaching of new / current staff on customer service best practices • Organize and supervise shifts • Managing staff training, schedules and work performance. • Preparing reports • Analyse and forecast sales figures to maximize profits, QUALIFICATIONS : • Bachelor Degree in Hospitality / Retail Management • Proven work experience as Restaurant Manager / HospitalityManager • Strong leadership skills. • Excellent communication skills • Customer service oriented • Financial Management skills