Security Engineer, Network & Security - #1680

Job Description In this role, you'll play a crucial part in maintaining, monitoring, and enhancing our IT security infrastructure. You'll be at the forefront of incident response, patch management, and system integrity, ensuring our digital assets remain secure and operational. Responsibilities: • Advanced Incident Management: Lead the response to managed security technologies’ fault alerts and/or customer escalations. Perform advanced incident/problem escalation within SLA to internal technical teams or external product vendors until resolution. Mentor junior engineers in incident management best practices. • Expert Troubleshooting: Provide expert-level support for security solutions, including troubleshooting complex product-specific technical issues within SLA. Collaborate with internal teams and external vendors to resolve critical technical issues efficiently. • Strategic Patch Management: Plan and oversee the implementation of comprehensive patch management strategies to mitigate vulnerabilities and maintain system compliance. Ensure timely application of updates and patches across all systems. • Service and Change Requests: Manage and prioritize inbound Change Requests (CRs), Service Requests (SRs), or other queries within SLA. Ensure high-quality and timely responses to all requests. • Advanced System Monitoring: Continuously monitor security systems and perform in-depth health checks and tasks to ensure operational effectiveness. Identify and address potential gaps and threats proactively. • Cross-Functional Collaboration: Work closely with IT, cybersecurity, and other relevant teams to report on security incidents and enhance security measures in ongoing operations. Lead cross-functional project team to improve overall security posture. • Proactive Security Measures: Stay current with the latest cybersecurity trends and implement proactive measures to improve security posture. Develop and lead initiatives to enhance the organization’s security framework. • Compliance and Documentation: Ensure strict adherence to security standards and regulatory requirements. Develop, update, and maintain comprehensive documentation, guides, and policies. Conduct regular audits to ensure compliance. • Subject Matter Expertise: Serve as a subject matter expert in specific domains of security technologies. Provide guidance and training to junior engineers and other team members. Lead the evaluation and implementation of new security technologies. • Leadership and Mentorship: Provide leadership and mentorship to junior engineers. Foster a culture of continuous learning and improvement within the team. Qualifications • Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field. • 5 years of experience in IT or cybersecurity roles. • Practical working expertise with one or more of the following technologies: Firewalls, Endpoint Security, EDR, PAM, MFA, SOC etc. • Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and Firewalls (e.g. Checkpoint, Fortigate) • Strong analytical and problem-solving skills. • Excellent communication and teamwork abilities. • Due to project sensitivity, we can only consider Singapore Citizen