Assistant Manager / Supervisor

Job Description & Requirements About us We are a leading pizza delivery and takeaway brand with a strong presence across the island. We are committed to delivering exceptional food and service to our customers whilst creating a vibrant workplace culture where our team members can grow and thrive. With a focus on innovation, quality, and customer satisfaction, we continue to expand our presence and seek passionate individuals to join our dynamic team. About the role We are looking for a Assistant Manager / Supervisor to join our Team on a full-time basis . This is an exciting opportunity for someone ready to develop their management skills in the fast-paced hospitality and pizza delivery industry. Reporting to the Store Manager, you will play a crucial role in supporting day-to-day operations, leading our team, and ensuring we consistently deliver excellent customer service. This position offers the perfect platform for ambitious individuals looking to build a rewarding career in restaurant management. Key responsibilities: • Supporting the Store Manager in overseeing all aspects of store operations, including food preparation, delivery logistics, and customer service • Leading, motivating, and supervising a team of delivery drivers and in-store staff to ensure high performance and engagement • Ensuring adherence to quality standards, health and safety regulations, and operational procedures • Managing inventory, stock control, and ordering processes to maintain optimal levels of ingredients and supplies • Handling customer inquiries and resolving complaints in a professional and timely manner • Contributing to revenue targets and profitability through effective cost management and sales promotion • Assisting with staff recruitment, training, and development initiatives • Maintaining cleanliness and standards throughout the store and delivery vehicles • Analysing operational data and suggesting improvements to enhance efficiency and customer satisfaction • Stepping in to cover shifts when required and ensuring continuity of service What we're looking for: • Non Prior experience or Prior experience in a hospitality, retail, or food service management environment is highly desirable • Strong leadership and people management skills with the ability to motivate and develop team members • Excellent communication and interpersonal abilities, with a customer-first mindset • Proven ability to work effectively in a fast-paced, high-volume environment • Problem-solving skills with the capacity to make decisions independently and as part of a team • Proficiency in basic computer systems and point-of-sale (POS) operations • A strong work ethic, reliability, and commitment to meeting operational targets • Relevant qualifications in hospitality management, food handling certification, or equivalent on-the-job experience • Willingness to learn and grow within the Team What we offer We value our team members and are committed to supporting their growth and wellbeing. We offer a competitive salary package commensurate with experience, opportunities for career progression , comprehensive on-the-job training and development programmes, a supportive team environment where you can develop your management capabilities. We also provide a positive workplace culture that encourages innovation, teamwork, and personal achievement. We believe in investing in our people and creating pathways for long-term career success.