Client Tax Operations Migration Support Analyst

The role will support project migration activities for a MNC Bank. As part of a banking migration initiative, candidate is to support a variety of migration activities, including understanding system behavior, validating testing results, checking for data reports, contractual/ repapering activities if any, and to also support SMEs on BAU activities. Key Responsibilities: • Support/ Execute end-to-end operational migration activities, including contract repapering if any, system checking, client/account data remediation etc. • Perform validation on post migration checks on system behavior • Perform account-level maintenance, updates if required • Support SMEs on BAU activities so that SMEs can review and validate complicated scenarios • Support update of process note to reflect Project Anchor changes where applicable • Preparation of process documents and flowcharts • Close cooperation with Business and Tech partners on gap identification and process improvements Knowledge/Experience: Essential • At least 2 years of banking operation experience Desirable • 2-3+ years of relevant operational or banking experience Skills: Essential • AI Savvy • Accounting • Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax Desirable Banking system, experience in User Acceptance Testing review process, familiar with account/ data handling/ exercise. Qualifications: Essential • Degree and above Competencies • Good understanding of Investments Products & Processes. • Strong interpersonal skills influence and spur change, facilitate, and enhance performance within a cross - functional environment. • Effective verbal and written communication skills across cross functional team • Meticulous in validation/ checking, attention to details • Multi-Tasking skills • Ability to manage prioritized workloads during high-volume cutover weekends and project phases Must have skills : • Banking Operations Experience – 2+ years • Tax Operations / Tax Knowledge • Withholding Tax (WHT) • Indirect Tax / GST • Investment Products & Processes • Migration / Data Validation • Account & Data Handling • UAT / System Testing • Process Documentation & Flowcharts • Cross-Functional Communication • AI Savvy The work location is CBP