Sustainability Manager

Job Title: Sustainability Manager Job Description & Requirements We are seeking a Sustainability Manager to improve sustainability and operational efficiency across our café and food-service operations. The role focuses on reducing food waste, improving resource usage, introducing practical digital solutions and supporting staff in adopting sustainable practices. Job Responsibilities 1. Sustainable Food Operations &Waste Management • Review food preparation, storage and service practices to identify sources of food waste, ingredient wastage and avoidable resource consumption. • Develop practical waste-reduction approaches for ingredients, food preparation and day-to-day café operations while maintaining food quality and service standards. • Establish procedures for identifying, recording and managing food waste and material wastage across relevant operational areas. • Coordinate with kitchen and operations teams to incorporate sustainable practices into daily food-service activities. • Evaluate the operational effectiveness of waste-reduction measures and identify areas requiring further attention. 2. Process Innovation & DigitalSolutions • Research and assess digital tools, technologies and process solutions relevant to food-service sustainability and operational efficiency. • Evaluate potential applications of technology for areas such as inventory management, waste tracking, resource monitoring and operational workflow. • Support the selection and introduction of suitable digital solutions based on operational requirements, usability and business needs. • Develop revised workflows to incorporate newly adopted technologies or process solutions into daily operations. • Document technology-enabled processes and operating requirements for relevant users. 3. Sustainability Data &Performance Analysis • Establish data collection methods for sustainability-related activities, including food waste, ingredient usage, packaging consumption and resource utilisation. • Consolidate and analyse operational data to identify trends, patterns, variances and areas of inefficiency. • Develop sustainability and operational KPIs to measure resource utilisation, waste reduction and the outcomes of improvement initiatives. • Prepare periodic data analysis and reports to provide Management with visibility of sustainability performance. • Translate analytical findings into evidence-based recommendations for operational planning and sustainability decision-making. 4. Sustainable Packaging &Resource Solutions • Review the suitability of existing takeaway, food-service and packaging materials from environmental, operational and cost perspectives. • Research and assess alternative packaging materials and products that can reduce environmental impact while meeting food safety and operational requirements. • Evaluate opportunities to improve the use of utilities and consumable resources, including water, energy and operational materials. • Engage suppliers and relevant external partners to obtain information on sustainable materials, products and resource-efficient solutions. • Conduct comparative assessments of proposed solutions and present findings to Management for consideration. 5. Sustainability Project Management • Plan and coordinate assigned sustainability projects, including defining project objectives, activities, timelines and expected outcomes. • Coordinate project activities between Management, Kitchen, Front-of-House, suppliers and external partners. • Maintain project documentation, implementation records and progress updates for assigned initiatives. • Identify implementation issues, coordinate follow-up actions and communicate project status to relevant stakeholders. • Review completed projects against their intended objectives and document outcomes and lessons learned. 6. Staff Training & SustainabilityCapability • Develop and conduct staff training and briefing sessions on food waste management, resource conservation and sustainability practices. • Translate sustainability requirements into practical guidelines and operating instructions for relevant employees. • Support employees in understanding their responsibilities when implementing sustainability-related practices. • Gather staff feedback on sustainability practices and identify training or capability gaps. • Develop internal learning materials and share relevant sustainability knowledge and project lessons with employees. Job Requirements • Understanding of food waste management, resource conservation and sustainable packaging. • Strong analytical skills, with the ability to interpret operational data, develop KPIs and prepare clear reports. • Proficiency in Microsoft Excel or similar data analysis tools; familiarity with inventory management and waste-tracking systems is an advantage. • Good project management and organisational skills, with the ability to coordinate multiple initiatives. • Strong communication skills and the ability to work effectively with Management, kitchen teams, service staff, suppliers and external partners. • Ability to conduct staff training and translate sustainability goals into practical operating procedures. • A proactive, hands-on approach to solving problems and implementing improvements.