Executive, IT Infrastructure

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do. We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment. Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities. About The Role We’re looking for a proactive Executive, IT Infrastructure to join our team. In this role, you will be the go-to person for all IT-related issues — ensuring smooth daily operations across both office and site environments. You will provide timely technical assistance, maintain system reliability and contribute to ongoing IT improvements within the organization. What You Will Be Doing • Provide first-line technical support to employees by troubleshooting and resolving hardware, software, and device issues (desktops, laptops, printers, and mobile devices) promptly to minimize downtime • Maintain accurate documentation of incidents, resolutions, and technical knowledge base articles • Install, configure and maintain IT hardware, software and applications • Track and update IT equipment and software inventory to ensure accurate asset management • Participate in IT improvement projects, system upgrades and other technology initiatives • Perform other related duties as assigned to support operational efficiency We’re Looking For Someone Who’s • Minimum 2 years of experience in IT Helpdesk or Technical Support • Strong knowledge of Microsoft Windows OS, Microsoft Office and SaaS applications • Skilled in troubleshooting, system configuration and IT asset management • Highly organized, independent and capable of managing multiple tasks in a fast-paced environment • Excellent communication, coordination and problem-solving skills • Service-oriented and collaborative team player • Diploma in Information Technology or equivalent Why Knight Frank? • Lots of opportunities for growth and career development. • A supportive, collaborative team that values what you bring to the table. • Continuous learning and development to help you advance. If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!