Compliance System Engineer- Perm with Bonuses

Job Responsibilities O&S Core Activities • To ensure smooth operation of existing systems under the OneNS project and successful implementation of any upgraded software and hardware components. • To liaise and work with the Authority appointed teams, contractors, service providers, third parties and Authority appointed personnel in the course of delivering the project activities. • To monitor and ensure system adhere to applicable standards, policies and directives. • To perform IT system compliance activities such as performing Log Reviews, Account and Access Rights Review and Compliance reports reviews. • To support and work with the Authority in managing Clients system audits. • To manage and maintain all development, configuration and documentation in accordance to the Authority’s quality standards. • • To manage Vulnerability Assessment (VA) activities, and work with the Authority appointed Contractor to rectify all issues identified. • • To provide project status reporting on a regular basis. • • To manage remediation for obsolete system components. • • To manage the retirement and disposal of obsolete system components. • • To assist the Clients Team for any experimentations, researching, testing and evaluation; Incident Management • To manage system support issues to resolve all defects that are reported. • To respond to incidents and problem reports in accordance to Authority stipulated Service Level Agreement (SLA). • To lead investigation and liaise with required stakeholders on resolution of problem (including those which are cross-systems or due to Authority Furnished Equipment) • To provide timely updates to user management and client on incidents / problem investigation. • To provide regular consolidated incident summary (including those which are cross-systems, infra incident or due to AFE) to user. • To perform defect trend analysis to address recurring incident. • Managing the resources in ensuring the expedient and proper closure of incidents and service requests. • To perform defect trend analysis to address recurring incident. Change Request Management • To propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and improve work processes • To conduct requirement gathering with the end users; oversees and manage the implementation of the changes required; and ensuring satisfactory and timely delivery to the users. • • To plan and manage implementation such as Change Request to enable the smooth deployment of the solution. This includes planning, providing support to set-up, identifying and facilitating data collection, highlighting project issues, as well as escalating and facilitating closure of issues with users. • • To manage and work with the existing system integrators of IT systems, in integrating all components of the solution to deliver the solution. • To manage all necessary acceptance tests performed by delivery team and verify that the solution meets the specifications and requirements. • To provide change management services to ensure the stakeholders and user communities are well informed of the project matters. • To seek approval and clearance for the execution of the Change Management which includes all materials and information to be used for the execution. Job Qualifications • Tertiary qualification in Information Technology or Engineering or any relevant field • Experience in IT audit is advantageous. • Familiarity with IM8 or equivalent ICT policies is advantageous • Experience in AWS Cloud is advantageous Senior Engineer: • Shall have at least 3 years of working experience in Information Technology.