OpenText tools Administrator

Job detailed description An L3 Expert has a wide spectrum of responsibilities and actions. As an L3 of his/her team, he/she : · Minimum 8-10 years of experience of OpenText tools“Operations Bridge Suite”, including the OMi, Sitescope, NNM, OA etc · Develop various types monitoringpolicies using Perl, Visual Basic scripts. · Expertise in languageslike Perl, Python, PowerShell. · Creating the customdashboards as per the user needs. · Customize the existingmonitoring policies and alerts as per user needs. · Plan and execute theRFC related with monitoring deployments. · Develop agentlessmonitoring policies in Sitescope. · Upgrade and maintainthe monitoring tools and its integrations. · Setup and fine tune themonitoring of monitoring. · Trouble shoot and fixthe incidents created for monitoring within SLA. · Execute the requestreceived for the monitoring within SLA. · Participate on the“Problem Solving Sessions” and should provide solutions to mitigate theincidents proactively. · Identify the areaswhere the operations can be automated and implement the same. · Identify the areaswhere auto remediation can be done and implement the same. · Guide and help L2engineers for executing their tasks/incident. · Attend the daily andweekly meeting regularly. Job specific environmentand/or organization · Fluent English · Workinghours will match Europe business hours · On-call support will be expected on a rotational basis Candidate profile Mandatorytrack record • Minimum 8-15 years of experience in Container as Service with about 2-3 years of experience in financial institutes • Must be a bachelors/engineering graduate • Excellent communication, interpersonal and logical skills • Customer service oriented and a strong team player • Ability to work under pressure and a commitment to solving issues • French language proficiency would be seen as an advantage due to the nature of the Job.