System Integration Engineer (Mulesoft)

An Integration Engineer with hands-on experience in API integration projects. The ideal candidate will bridge the gap between business stakeholders and technical teams, driving seamless API-based connectivity across systems and ensuring integration solutions align with enterprise architecture and business objectives. Make an impact by: Business Requirements & Analysis • Collaborate with business users, product owners, and architects to gather, document, and refine integration requirements. • Translate business processes and functional requirements into API specifications, data mappings, and integration use cases. • Conduct analysis between existing systems and desired integration outcomes. API Integration & Design Support • Work closely with MuleSoft developers and architects to define API interfaces, message structures, and validation rules. • Create detailed specifications including RAML or TMForum definitions, payload examples, and data transformation logic. • Participate in API design reviews and ensure adherence to enterprise integration standards and governance frameworks. Project Delivery & Documentation • Support end-to-end integration delivery across planning, testing, and deployment phases. • Prepare project documentation such as user stories, process flows, sequence diagrams, and integration test cases. • Validate implemented APIs against business requirements and assist in Sanity Test and user acceptance testing (UAT). Stakeholder Management • Act as the liaison between business users, ServiceNow development teams, and vendors (e.g., Mulesoft, ServiceNow, in-house core systems). • Communicate project status, risks, and issues effectively to both technical and non-technical stakeholders. Governance & Continuous Improvement • Assist in maintaining API documentation portals and reuse catalogues. • Identify opportunities to streamline integration processes and promote reuse across applications. • Contribute to establishing best practices for API lifecycle management, security, and versioning. Skills for Success: • Degree in Computer Science / Engineering or related discipline • Hands-on experience with MuleSoft Anypoint Platform, including API management and integration lifecycle. • 3–5 years of experience in large-scale IT integration projects. • Hands-on experience working in Agile Scrum teams delivering integration or platform features in iterative sprints. • Proficiency in writing user stories, acceptance criteria, and maintaining a well-groomed product backlog using tools like Jira or Azure Boards. • Proficiency in designing Mule components (Mule ESB, Anypoint Studio, ETLs, flows, MEL, message modelling, Routing, Filtering, Database, Exception Handling, API Management) • Understanding of MCP (Model Context Protocol) architecture: resources, tools, prompts/skills, and how they provide context to AI models. • Knowledge of how to integrate MCP with enterprise systems (e.g., via HTTP, webhooks, or event buses) for orchestration