F&B Operation Executive

Job Summary The Operations Executive supports the Operations / Assistant Operations Manager by managing daily banquet operations and administration to ensure smooth service delivery and compliance with safety standards. Responsibilities • Manage daily banquet operations to deliver seamless event execution and enhance guest satisfaction • Administer banquet processes to maintain operational efficiency and ensure compliance with safety procedures • Apply problem-solving and analytical skills to resolve operational issues promptly and effectively • Adapt work schedule to accommodate irregular hours required by event demands • Proactively enhance guest experience by demonstrating commitment to service excellence • Communicate clearly and collaborate with team members to foster a positive and productive work environment • Lead and motivate banquet staff to achieve operational goals and uphold high service standards Preferred competencies and qualifications • Experience in banquet or catering operations preferred • Class 3 driving license • Ability to work on weekends and public holidays • Strong passion and commitment to service excellence • Positive attitude with high energy and enthusiasm • Excellent communication, interpersonal, and leadership skills