Application Support Engineer – Linux & Bash

JobDescription We are looking for an experienced Application Support Engineer with strong hands-on experience in Linux/Unix environments and Bash/Shell scripting . The candidate will be responsible for supporting production applications, troubleshooting incidents, monitoring system performance, and ensuring application availability and stability. Key Responsibilities • Provide L1/L2 application support for production systems. • Monitor applications, services, batch jobs, and scheduled processes. • Troubleshoot application, system, and production issues in Linux/Unix environments . • Perform log analysis and identify root causes of incidents. • Develop, maintain, and execute Bash/Shell scripts for automation, monitoring, and operational tasks. • Manage Cron jobs , processes, files, permissions, and system utilities. • Handle incident, problem, and service requests in accordance with defined SLAs. • Coordinate with development, infrastructure, database, and other technical teams for issue resolution. • Perform application health checks, deployment support, and post-deployment validation. • Prepare technical documentation, support procedures, and incident reports. • Participate in production releases, maintenance activities, and on-call support when required. • This role is for one of our project requirements Mandatory Skills • Strong experience in Application/Production Support . • Hands-on experience with Linux/Unix operating systems. • Good knowledge of Bash/Shell scripting . • Experience in troubleshooting application and production issues. • Good understanding of Linux commands, processes, file systems, permissions, and log analysis . • Experience with Cron/Scheduler and batch job monitoring . • Strong problem-solving and analytical skills. • Good communication and coordination skills. Good to Have • SQL/database troubleshooting experience. • Knowledge of ITIL processes and Service Management tools. • Experience with monitoring tools such as Splunk, AppDynamics, Dynatrace, Grafana, or similar . • Exposure to Python, Java, or other scripting/programming languages . • Experience with CI/CD, cloud platforms, or DevOps environments.