Assistant Resident Manager

Manage Cleaning Services • Coordinate with operations team and Client to ensure quality service delivery • Ensure cleaning teams adhere to safety measures to during cleaning operation • Assist in budget planning for cleaning operations • Compile and analyse relevant data to propose recommendations for cleaning process improvement • Assist in development and review of operation plans to improve work procedures and quality service delivery • Review daily cleaning job reports for submission to management • Generate and interpret operations reports for management reporting • Manage Inventory, Equipment and Maintenance Schedule • Allocate equipment and/or supplies to store • Maintain stock of supplies of materials and equipment • Manage Cleaning Teams • Facilitate planning of work schedules and deployment of manpower • Facilitate effective work processes • Facilitate the capability development of staff • Monitor team performance and provide feedback for improvement • Identify training needs and implement training plans to enhance team capabilities • Provide coaching and feedback to improve team performance • Manage Incidents • Guide teams to respond to major incidents and emergencies • Report and update on major incidents and emergencies to the management Requirements • Minimum Diploma education • Minimum 3 years of relevant experience in cleaning industry • Able to converse and good writing skills in English • Able to commence work within short notice • Preferably with relevant experience from airport/ hospitality/ hospital • Weekend duty is required • Computer literate • Working Hours • Working hours are from Monday to Friday 8 hours per day (including 1 hour break) • Saturday and Sunday 12 hours per day (including 1 hour lunch and 1 hour dinner) • Alternate Saturday or Sunday off per week • You may be required to work beyond the normal working hours to discharge your duties at the sole discretion of the Company • The Company reserves the right to revise, amend or extend the working hours should the need arises.