Assistant Manager

The Cleaning Company Manager is responsible for overseeing the company's cleaning operations, manpower, client accounts, service quality, and day-to-day business activities. The role involves planning and coordinating cleaning services, supervising staff, maintaining client relationships, and ensuring operational and workplace safety standards are followed. Key Responsibilities • Manage and coordinate the company's daily cleaning operations and service delivery. • Plan manpower deployment, work schedules, and staff allocation across client sites. • Supervise cleaning supervisors and cleaning personnel. • Monitor service quality and conduct regular site inspections. • Ensure cleaning work meets contractual requirements, company standards, and client expectations. • Coordinate with clients, building management, and site representatives regarding operational requirements and service issues. • Handle client feedback, complaints, and corrective actions. • Monitor attendance, manpower requirements, staff performance, and productivity. • Recruit, train, and guide cleaning staff and supervisors where required. • Ensure proper use, maintenance, and availability of cleaning equipment, tools, and supplies. • Monitor inventory and coordinate the procurement of cleaning materials and equipment. • Prepare operational reports, schedules, inspection records, and other management documentation. • Monitor operating costs and assist with budgeting and resource planning. • Ensure employees follow company policies, workplace safety procedures, and relevant site requirements. • Identify operational problems and implement appropriate corrective and improvement measures. • Coordinate with management on business development, quotations, contracts, and service improvements where required. • Support the company in maintaining good relationships with existing clients and developing new business opportunities.