Operations Manager

We are looking for a responsible, detail-oriented and highly efficient Operations & Project Coordinator to support our day-to-day operations, customer orders and project execution. This role is mainly responsible for daily coordination and execution , working closely with customers, logistics teams, workers, suppliers and our quotation team to ensure that every order and project is completed smoothly and on time. Key Responsibilities • Reply to and follow up on customer enquiries via WhatsApp and Email . • Coordinate customer orders, quotations, delivery schedules and project requirements. • Communicate with the quotation/sales team to ensure customer requirements are clearly understood and quotations are followed up promptly. • Coordinate logistics, goods receiving, delivery and site arrangements . • Arrange and coordinate workers for delivery, carrying, installation and site activities. • Attend site meetings when required and assist with on-site coordination. • Manage day-to-day project execution, including site activities, equipment deployment and proper records. • Coordinate with clients, consultants, contractors, suppliers and local authorities to ensure smooth project progression. • Supervise and coordinate on-site teams, including Heavy Lift Specialists, where required. • Handle urgent operational matters and provide support for carrying, installation or site work when necessary . • Ensure all activities are carried out according to safety and operational requirements. • Maintain proper records of deliveries, site activities, project progress and customer requirements. What We Are Looking For • Minimum Diploma in any field. • Prior experience in sales, operations, project coordination, logistics, procurement or customer service is an advantage. • Experience or knowledge in construction, furniture, interior design or carpentry will be an added advantage. • Strong communication and coordination skills. • Highly responsible, detail-oriented and strong in execution. • Able to manage multiple tasks and follow up on matters independently. • Willing to communicate with customers, workers and suppliers on a daily basis. • Comfortable with occasional site visits and hands-on operational work. • Proficient in Microsoft Office and AI tools . • Positive attitude, willing to learn and able to work in a fast-paced environment. Training & Benefits • Internal training provided • Transportation reimbursement for work-related travel • 5 working days per week • Working hours: 9:00 AM – 6:00 PM, Monday to Friday • 12 days annual leave • 14 days medical leave • 1 day birthday leave Who We Are Looking For We are looking for someone who is hands-on, organised, detail-oriented and highly accountable . If you are the type of person who likes to get things done, follow up until completion, coordinate people and solve problems quickly , you will have strong growth opportunities with us.