GENERAL MANAGER

Job Description: • Oversee the overall operations of one or more hostel properties. • Supervise and manage all staff including housekeeping, security, and maintenance teams. • Ensure all facilities comply with health, safety, and government regulations. • Monitor room occupancy and implement strategies to maximize rental income. • Prepare and manage budgets, control costs, and track financial performance. • Address residents' feedback, concerns, and emergencies in a timely and professional manner. • Conduct regular inspections to maintain cleanliness, hygiene, and maintenance standards. • Coordinate repairs, maintenance, and vendor services as required. • Develop and implement policies and procedures to improve operational efficiency. • Report to company management and provide regular updates on hostel performance. Requirements: • Strong leadership, communication, and problem-solving skills. • Good understanding of accommodation industry regulations and standards. • Able to work under pressure and handle multiple responsibilities. • Proficient in MS Office and basic property management systems. • Ability to manage diverse teams and work with people from different backgrounds. • Ability to work on weekend and public holiday