Senior Associate, Authorizer - Structure Trade Operations, Institutional Banking Group Operations (IBGO), Group COO (WD89090)

Business Function Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities • Manage daily Trade Finance transactions authorization (Import/Export/SBLC issuance) • Allocate and Distribution Ready-to-process transactions to respective processors at beginning of day • Establish duty rosters for processors and authorizers • Be customer centric and manage daily work flow to meet and exceed client expectations • Provide solutions and or recommendations on trade finance matters • Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation • Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures • Ensure day to day transactions are processed and authorized within stipulated Service Level Agreement • Ensure assigned Officers duties are duly performed E.g. Daily Reports, IMB Reporting, Swift messages and others • Work closely with STMO, BU, GTS and other stakeholders on the daily transactions • Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to • Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters • Timely escalation of operational risks incidents • Identify areas to improve quality, productivity and efficiency • Achieve to meet Goals Setting (KPI) • Participate in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame • Participate in assigned UAT and LV for system enhancement and implementation Requirements • Minimum 5 years working in Trade Finance Operations within a bank, with at least 2 years of experience in authorization, preferably in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance) • Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders • Extensive knowledge in Trade Finance products and regulatory sanction requirements • Coach and guide team to ensure SOP, Bank’s policies and guidelines are adhere to • Review policies and procedures and identify areas for improvement • Exercise sound judgement on transaction monitoring and escalation of red flags • Strong logical and problem-solving skills • Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms • Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103 • Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.