1409 Receptionist/ Serangoon

Name of Authority: Zhonghua Secondary School Contract Period: From 1 February 2027 to 31 January 2029 Personnel to be deployed at the following hours: • Mondays to Fridays: 7:00am to 4:00pm • One of the working day i.e. late shift, the hours would be from 10am to 6:30pm. This late shift is fixed on a certain weekday and is schedule to change every 6 months. • Service not required on Saturdays, Sundays and gazetted public holidays Requirements: The Personnel should preferably have the following qualifications, skills and experience: 1. Qualifications • GCE 'O' Level or Higher NITEC 2. Experience • 3 years of working experience in general administrative duties in a school, with experience in reception duties in secondary school being an advantage 3. Skills and Competencies • Customer service oriented with a warm and professional disposition • General computer skills Job Scopes： The Services required are set out as follows: 1. Reception & Visitor Management • Attend to visitors, parents, students and staff at the reception counter professionally and courteously. • Answer, screen and manage incoming calls and enquiries, and promptly direct them to the appropriate personnel. • Attend to delivery personnel and remind staff to pick the items promptly. 2. Administrative Support • Perform general administrative duties, including data entry, issuance and tracking of physical keys and access cards, calling parents to remind them on arrears, and maintenance of proper records. • File and archive documents in accordance with the school's records management guidelines. • Prepare simple correspondence, forms and notices as directed. • Assist with incoming and outgoing mail and deliveries, including logging, sorting and distributing them to the relevant staff. • Assist with lost and found, including maintenance of proper records. 3. Stationery & Stock Management • Manage the school's inventory of stationery and office supplies and maintain accurate, up-to-date inventory records. • Raise purchase requests when stocks fall below the minimum threshold. • Receive and verify deliveries against purchase orders and update inventory records accordingly. 4. Student Administration • Assist with other student administration matters as directed, including issuing certificates and letters, collecting forms and documents, and attending to student-related enquiries at the reception counter. • Handle students reported sick at the Counter, administer basic first aid to injured students and prepare early dismissal form for students. 5. Ad-hoc Duties • Carrying out any other duties as assigned by the school's management and staff in support of the school's operations. Maxhunt Resource Pte Ltd | EA Licence: 22C1322 Cynthia Lai | Registration No: R25146301