Business Analyst – Insurance & QA

Key Responsibilities • Lead end-to-end requirements gathering, analysis, documentation and stakeholder sign-off for insurance applications. • Translate complex business requirements into functional specifications, JIRA user stories and acceptance criteria. • Act as the key liaison between Business, Product, Agency, Finance, Compliance, Legal and Technology teams. • Lead SIT, UAT and functional testing activities including test planning, execution, defect tracking and closure. • Review test scenarios, test evidence and results to ensure complete business requirement coverage. • Support product onboarding and enhancements across UI, API and SQL-based applications. • Conduct user walkthroughs, sprint demos and requirement clarification sessions. • Manage requirements and testing deliverables across multiple releases and SDLC phases. • Support regulatory and insurance-related enhancements, including CRS/FATCA initiatives. • Prepare functional documentation, KT materials and process documentation for production releases. • Analyse production issues, coordinate resolution and provide post-implementation support. Mandatory Requirements • Minimum 8 years of relevant experience in Business Analysis, QA/UAT or Business & QA Analyst roles. • Strong Insurance / Financial Services domain experience is mandatory. • Proven experience in requirements gathering, stakeholder management and functional analysis . • Strong hands-on experience in SIT, UAT, functional testing and defect management . • Mandatory experience with JIRA and SQL . • Experience working across Agile and Waterfall SDLC environments. • Strong experience preparing BRD/FRD, user stories, acceptance criteria, test scenarios and functional documentation . • Experience coordinating with multiple business and technology stakeholders. • Good understanding of Life Insurance / P&C Insurance processes and products. • Strong communication, documentation and presentation skills. • Candidates without relevant Insurance domain + Business Analysis/QA experience will not be considered. Preferred • FLMI, AINS, LOMA or equivalent insurance certification. • Experience with CRS/FATCA or other regulatory projects. • Experience with API validation and SQL-based data verification. • Experience supporting large-scale insurance product implementations or migrations.