CUSTOMER RELATIONS OFFICER [PPZ-001-02]

Enjoy speaking with people? Be the face of our brand as a CUSTOMER RELATIONS OFFICER. What you’ll do: • Managing Inquiries: Answer questions and provide helpful resources to clients via phone, email, web chat, or in person • Resolving Issues: Receive, log, and investigate customer complaints, providing fair solutions and following up to confirm satisfaction • Troubleshooting Issues: Assess product or service problems, apply company policies, and coordinate with internal departments to fix issues quickly • Building Long-Term Loyalty: Reach out to existing clients to share updates, introduce new features, and strengthen professional relationships Requirements: ✔ Minimum Diploma and above ✔ Clear verbal and written interpersonal skills. ✔ Strong multi-tasking and time-management capabilities. ✔ Ability to handle confidential data professionally EA License Number: 22C1278 Disclaimer: By applying, you consent to being contacted for current or future job opportunities. All personal data will be managed in line with Singapore's PDPA and used solely for recruitment purposes.