Receptionist cum Admin Support

We are looking for a customer service and administrative support staff to support daily operations, assist students, parents and members of the public, and ensure smooth classroom, test centre and administrative activities. Key Responsibilities • Provide information and assistance to students, parents, vendors and members of the public, including handling walk-in enquiries and emails. • Provide administrative support for short courses and test centre operations, including student verification for assessments. • Assist with the issuance of requested items/documents. • Receive and dispatch printed notes, stationery, products, refreshments and other materials. • Maintain daily cleanliness and neatness of the service counter and surrounding area. • Manage and document the issuance of room keys. • Open and lock rooms at the start and end of operating hours. • Liaise with Facilities Management on classroom upkeep and maintenance. • Support the coordination and delivery of refreshments for classes. • Upload and update content on digital display panels via the content management system. • Handle logistical matters, including stocking, shelving, movement of classroom • Perform other ad-hoc duties as assigned. Requirements • Minimum GCE ‘N’ Levels or equivalent qualification • Minimum 3 years of experience in customer service and administrative support. • Prior experience in a school environment is an advantage. • Able to handle walk-in enquiries from English-speaking students, parents and vendors; basic Mandarin is an advantage. • Prior experience in uploading and scheduling content on digital display panels via a content management platform. • Proficient in Microsoft Office applications, including Word, Excel and Email, as well as call handling and basic record-keeping. • Strong communication and interpersonal skills. • Good customer service skills. • High level of initiative with the ability to work independently. • Experience in logistical operations, including stocking, shelving, moving classroom furniture and operating operable walls. Working hours / Information: • Monday to Friday: 8am to 4pm / 12pm to 8pm (Rotating Shift) • Saturday: 8am to 1pm • Nearest MRT: Woodland North Station Work Location: In person