Patient Service Associate (Food Services) / Diploma / 2 Yrs Exp / Central

Key Responsibilities • Manage patients’ meal orders, meal delivery and tray collection. • Coordinate with the kitchen, dietetics team and other departments to ensure accurate meal service. • Follow all procedures and guidelines related to patient meal services. • Provide friendly and professional customer service to patients in the wards. • Attend to patients’ enquiries, complaints and feedback promptly. • Ensure patients’ needs and concerns are properly addressed. • Meet the department’s service and performance standards. • Attend required training and assist in training new staff. • Guide new staff on customer service procedures and the EMOS system. • Perform other operational and administrative duties assigned by the supervisor or management. Requirements • Minimum diploma • 2–5 years of relevant experience, preferably in customer service or the service industry. • Good communication and interpersonal skills. • Customer-focused and service-oriented. • Able to work independently and as part of a team. Interested applicants, please WhatsApp only to 8088 5409 and provide the following details: Name as per IC: Nationality: Commitment period: Can work how many days per week: Start Date: We regret that only shortlisted candidates will be notified. EA License Number: 23C1730