Desktop Engineer

IDC is looking for Desktop Engineer for one of our Projects This role focuses on endpoint support, scientific IT asset management and project coordination. Key Responsibilities • Provide Level 2 support for Windows, Linux, macOS and iPad environments. • Support endpoint onboarding, offboarding, technology refresh, OS patching and upgrade activities. • Manage scientific IT hardware, software and software licensing throughout their lifecycle. • Maintain inventory records and ensure compliance with licensing and asset management requirements. • Participate in technology evaluations, Proof-of-Concepts (POCs) and endpoint-related projects. • Generate compliance, asset and operational reports while supporting continuous improvement initiatives. • Coordinate project activities with users, vendors and internal stakeholders to ensure successful delivery. • Preferred Experience • Desktop and endpoint support • Asset and licence management • Technology refresh projects • IT operations and service management • Endpoint deployment and lifecycle management Common Requirements • Minimum 3 years of relevant desktop, endpoint support or IT operations experience. • Strong technical troubleshooting and problem-solving skills. • Experience supporting enterprise end-user computing environments. • Ability to work independently and collaboratively in a fast-paced environment. • Good communication and stakeholder management skills. • This role is for one of our project requirements