Telemarketer

1. Outbound Calling • Calling potential or existing customers from a provided list (cold calling or warm leads). • Promoting Services. • Setting appointments or generating sales leads. 2. Inbound Calling • Handling calls from customers responding to ads, emails, or previous contact. • Providing information and assisting with product/service queries. 3. Sales & Lead Generation • Explaining service features and benefits. • Recording customer details and outcomes of each call in a CRM system. 4. Customer Service • Answering questions, resolving complaints, or forwarding them to the right department. • Following up on previous calls or inquiries. 5. Data Entry & Reporting • Maintaining accurate records of calls, interactions, and outcomes. • Reporting daily/weekly results to supervisors. Skills Needed • Strong verbal communication • Active listening • Sales or persuasion techniques • Basic computer and typing skills Full-time or part-time welcome. Only open to Singaporeans and PRs due to quota restrictions.