Site Reliability Engineer (SRE) - Contract -

Site Reliability Engineer (SRE) Location: Singapore, Onsite Employment Type: Contract (12 months renewable based project demand / performance) Key Responsibilities • Provide Site Reliability Engineering and production support for a developer platform, ensuring high availability, stability, and performance. • Monitor platform health, investigate incidents, and coordinate timely resolutions with technical and business stakeholders. • Perform root cause analysis and implement preventive actions to improve reliability and reduce recurring issues. • Define and manage monitoring, alerting, SLIs, and SLOs for critical production services. • Automate operational processes, enhance runbooks, and minimise manual support effort. • Diagnose and resolve complex issues across applications, infrastructure, and cloud environments. • Improve developer productivity and optimise engineering workflows. • Participate in on-call support rotation for critical production services when required. • Promote SRE, DevOps, and software engineering best practices across teams. Required Skills & Experience • 5-7 years of software engineering experience with JavaScript, Java, Python, or .NET. • 2-4 years of experience supporting production systems within an SRE or production support environment. • Minimum 3 years of AWS experience, including cloud infrastructure and platform operations. • Hands-on expertise with Docker, Kubernetes, EKS, and Helm. • Experience with Infrastructure as Code tools such as Terraform and CloudFormation. • Strong knowledge of CI/CD pipelines, GitHub Actions, and artifact repositories such as JFrog. • Proficiency in Linux administration and Shell scripting. • Experience with observability and logging tools including CloudWatch, Splunk, and Datadog. • Good understanding of incident management, service monitoring, alerting, SLIs/SLOs, and post-incident reviews. • Strong analytical, troubleshooting, communication, and stakeholder management skills. • Education: Degree in Computer Science, Information Technology, or a related discipline.