Restaurant Manager

Job Scope The Yo-Chi Venue Leader is responsible for creating great customer experiences by running a seamless venue operation.This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and full accountability to achieve commercial results. Roles and Responsibilities • Model ideal customer service standards and ensures every team member is committed to doing the same • Deliver serviced-based training and coaching for Team Members and other venue leaders as required • Manage all food inventory to maximise sales and profitability • Drive a high level of product knowledge among the team through training • Manage and lead all team members through the entire employment lifecycle • Recruit and onboard new team members as required • Record and act upon any identified hazards in the venue • Provide feedback and ongoing coaching of the team to build on product quality, knowledge, and service skills • Implement performance management plans with underperforming team members as required • Work with the operations team on venue business planning, including local marketing and Communi-Chi