Junior Business Analyst (Public Sector)

The Opportunity • Adecco is partnering with public sector to look for a Junior Business Analyst (Public Sector) • Responsible for requirements analysis, UAT, system operations , stakeholder and vendor management, project coordination, and governance support. The Talent • Degree in Information Technology, Computer Science, Information Systems, Business Technology, Business Analytics , or a related discipline. • Experience in business analysis , particularly requirements gathering and analysis, requirements documentation, process analysis, user stories, and UAT. • Strong analytical and problem-solving capabilities, with the ability to translate business needs into clear requirements for both technical and non-technical stakeholders. • Strong communication and stakeholder-management skills , with the ability to work effectively with business users, technical teams, vendors, and other stakeholders. • Well organised and detail-oriented, with the ability to manage multiple priorities, take ownership of assigned work, and follow through on deliverables. • Knowledge or experience in project management , including tracking timelines, deliverables, risks, and issues, is advantageous. • Experience with vendor management, contract management, or vendor performance monitoring is beneficial. • Interest or experience in data protection, data governance, compliance, or regulatory environments is advantageous. Job Description • Engage business users to understand operational processes, identify business needs and gaps, and gather and analyse system requirements. • Translate business requirements into clear functional requirements, user stories, acceptance criteria, and process documentation . • Work closely with technical teams and vendors to clarify requirements and support system development, enhancement, and implementation. • Plan and coordinate User Acceptance Testing (UAT) , including preparing test scenarios, coordinating testers, tracking defects, and validating solutions against business requirements. • Support day-to-day system operations by triaging issues, investigating problems, coordinating resolutions, and identifying opportunities for system and process improvements . • Support project management activities, including tracking milestones, deliverables, dependencies, risks, issues, and action items . • Assist with project governance, reporting, documentation, vendor coordination, and monitoring of vendor deliverables and performance. • Maintain relevant project and system documentation and provide administrative support where required. • Undertake ad-hoc assignments and other responsibilities as required. Next Step: • Send your updated cv at JiaYi.Lim@adecco.com • Email Subject: Junior Business Analyst (Public Sector) • Only shortlisted candidates will be contacted Lim Jia Yi EA License No: 91C2918 Personnel Registration Number: R24119814