F&B Supervisor

Responsibilities • Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned • Supervise opening and closing operations ensure standard protocols are followed • Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints • Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet • Supervise and maintain cleanliness of the outlet • Ensure compliance with safety and sanitation regulations Qualifications & Requirements • Bachelor's Degree in Hospitality / Retail Management or any related field • Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience) • Strong leadership skills • Excellent communication skills • Customer service oriented