Front Desk Executive

Job Details (Here’s what you can expect!) • 5 days’ work week and overtime • Duty Meal allowance and uniform allowance • Attractive incentive and bonus • Staff rates at Accor hotels in Singapore and worldwide • Birthday leave Job Responsibilities: • Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay. • Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations • Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs. • Accounting and maintaining an accurate cash float. • Any other ad-hoc duties assigned. Job Requirements: • Passionate individuals who love customer service • Communicate fluently in English • Independent and work well in a team • Work on weekends and public holidays • Work day shifts and night shifts