Application Support Engineer Trainee

DXC Technology is looking for a Junior Java Application Support Engineer Trainee to join our team under the Graduate Industry Traineeship (GRIT) Programme. This opportunity is designed for fresh graduates and early-career professionals who are looking to gain hands-on experience supporting enterprise applications in a real-world production environment. You will work alongside experienced technical teams to support business-critical Java applications, troubleshoot issues, monitor system performance, and develop practical skills in application support and IT operations. Key Responsibilities • Provide application support for Java-based applications and services. • Monitor application performance, availability, and system health. • Investigate and resolve application incidents and service requests. • Analyze application logs and troubleshoot system and database issues. • Support deployment, testing, and maintenance activities. • Work closely with development, infrastructure, and business teams to resolve technical issues. • Participate in incident, problem, and change management processes. • Document support procedures, troubleshooting steps, and known issues. • Ensure support tickets are managed within agreed service levels. • Contribute to continuous improvement initiatives to enhance application reliability and efficiency. Requirements • Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field. • Fresh graduates are encouraged to apply. • Basic knowledge of Java, J2EE, Spring Framework, and Object-Oriented Programming. • Understanding of SQL and relational databases. • Familiarity with REST or SOAP APIs and web services. • Basic knowledge of Windows and/or Linux operating systems. • Internship, final-year project, or academic experience involving Java development or support is advantageous. • Strong interest in application support, troubleshooting, and enterprise technologies. Preferred Attributes • Strong analytical and problem-solving skills. • Good communication and collaboration abilities. • Eagerness to learn and take on new challenges. • Detail-oriented and proactive mindset. • Ability to work effectively in a team environment. GRIT Programme Details • 6-month full-time traineeship. • Structured on-the-job training and mentorship. • Exposure to enterprise-scale applications and technologies. • Opportunity to develop practical skills in application support, incident management, and production operations. • Successful trainees may be considered for future permanent opportunities based on business needs and performance. Location: Candidate must be willing to work onsite at the client project location near Jurong East MRT. Work Arrangement: Full-time onsite (5 days per week). No hybrid or remote work arrangement is available for this role. All GRaduate Industry trainees must fulfil the following criteria: • Singapore Citizen or Permanent Resident; and • Graduated in 2024, 2025 or 2026 from Universities, Polytechnics, Institutes of Technical Education (ITE), or other Educational Institutions (e.g. private universities and overseas institutions); or • Graduated earlier from above institutions and completed National Service in 2024, 2025 or 2026 • Applicants must have no prior work experience and be willing to commit to a six-month full-time traineeship. Refer to - https://www.swda.gov.sg/home/newsroom/graduate-industry-traineeships-(grit)-and-grit-gov-programmes