Logistics and Operations Coordinator - Bugis

Key Responsibilities • Check collected items against relevant orders to ensure accuracy and completeness. • Create, process, and update orders in the system promptly and accurately. • Ensure all order information, statuses, and delivery details are correctly maintained. • Prepare and organize orders for courier collection and handover. • Coordinate closely with couriers to ensure the correct orders are handed over to the appropriate courier. • Monitor outstanding orders and proactively follow up on delays, discrepancies, or incomplete fulfilment. • Communicate effectively with external partners, couriers, and the internal operations team. • Maintain accurate records of collections, order statuses, and courier handovers. • Identify and promptly escalate missing items, incorrect orders, delays, or other operational issues. • Follow company procedures relating to confidentiality, data protection, operational security, and handling of orders. • Maintain a clean, organized, and efficient working environment throughout the day. What We're Looking For • Strong organizational and time-management skills. • Excellent attention to detail and accuracy. • Reliable, punctual, and comfortable working to fixed schedules and deadlines. • Ability to manage multiple orders and tasks in a fast-paced environment. • Good communication and coordination skills. • Comfortable working independently while also collaborating with a wider team. • Basic computer literacy and confidence using order management or operational systems. • Previous experience in logistics, fulfilment, courier operations, administration, or a similar environment is advantageous. • A proactive approach to identifying and resolving operational issues. Working Days / Hours: 5-day work week Shift 1 - 7.30am to 5.00pm (Thurs to Mon) Shift 2 - 12.30pm to 10.00pm (Sat to Wed)